Q: Who needs in-home care from Specialty Comfort Care?
People who need additional help with their daily living activities and want to stay at home rather than be institutionalized or live with relatives. Or those individuals who's family caregivers need a respite or time off from their care giving responsibilities.
Q: How much does the service cost?
We bill on an hourly basis most of the time. The hours required to properly care for your loved ones will be determined on the initial assessment interview and reviewed on an ongoing basis. Please view our basic pricing structure on our "What We Do" page or contact us directly to learn more about our pricing.
Q: Are your services covered by Medicare?
Unfortunately not. Medicare only covers acute skilled care, usually after a hospital stay. We can work in conjunction with your Medicare provider to ensure your loved one is receiving the appropriate amount of care.
Q: How do the costs of in-home care compare to those of assisted-living or nursing homes?
Frequently our services will cost less than those of assisted-living facilities or nursing homes. We can tailor a schedule specifically to meet the needs of our clients so you only pay for the services you need.
Q: Do you provide care in facilities also?
Yes. Our caregivers can to attend to your loved one in hospitals, assisted living facilities, nursing homes, long-term rehabilitation facilities and other locations.
Q: Is your agency licensed?
Yes. We meet all State of Oregon standards and regulations.
Q: How do you select your caregivers?
All of our caregivers are carefully interviewed and screened prior to becoming employees of Specialty Comfort Care Inc. Please see our Philosophy page for more detailed information.
Q: How long does it take to get a caregiver?
That depends on your schedule. We will meet with you for an initial interview to assess your needs. After we fully understand what you are looking for, we can place a caregiver within a very short period of time. We are continuously interviewing, qualifying, and training caregivers to be sure we can meet your particular needs.
Q: Can I meet the caregiver in advance?
Of course. Part of our service is being able to match the right caregiver to the personality of your loved one. We cover this topic during the initial interview so we can get a head start on selecting the right caregiver. We are very good at building relationships!
Q: Why should I use your service instead of someone in the newspaper?
There are many reasons why selecting Specialty Comfort Care Inc. is your most beneficial option:
Our caregivers are all employed: This means they have been carefully screened and are bonded and insured. You don't have to worry about the quality of the caregiver or about the liability of having someone in your home. We take that responsibility.
We have backup: If the caregiver is sick or has an emergency, we have someone ready to step in his or her place, so you don't have to!
We continually monitor the relationship: From the first day of service we create a detailed "care plan" that our staff uses to ensure we are achieving the care goals specified during the assessment interview. We follow up with the client and caregiver on a regular basis.
Q: What if my caregiver is sick or goes on vacation?
We have a staff of excellent and caring caregivers to provide care in case of sickness or emergency. We receive advanced notice of all vacation requests from our employees, allowing us to work with you to best meet your needs